Thomreondhik

Privacy Policy

Thomreondhik ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

  • Personal Information: Name, email address, postal address, telephone number, and any other information you choose to provide when contacting us, requesting services, or filling out forms on our website.
  • Technical Information: IP address, browser type and version, device information, operating system, referral source, length of visit, page views, and navigation paths.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, clicks, scroll depth, and other browsing patterns.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar tracking technologies. For more details, please see our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, provide customer support, and communicate with you about our services
  • To process and fulfil your orders, requests, or transactions
  • To send you marketing communications, newsletters, and promotional materials (with your consent)
  • To improve and personalise your experience on our website
  • To analyse website usage and trends, and to enhance our website's functionality and user experience
  • To detect, prevent, and address technical issues, fraud, or security breaches
  • To comply with legal obligations and enforce our terms and conditions
  • To protect our rights, property, or safety, and that of our users or others

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that such interests are not overridden by your fundamental rights and freedoms.

Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, marketing assistance, and customer service.
  • Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose information to protect and defend our rights or property, or to prevent or investigate possible wrongdoing in connection with our website.
  • With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

Data Protection

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage and encryption of sensitive information
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Regular backup and recovery procedures

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under data protection laws, including GDPR, you have the following rights:

  • Right of Access: You have the right to request copies of your personal data and information about how we process it.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
  • Right to Data Portability: You have the right to request transfer of your personal data to another service provider.
  • Right to Object: You have the right to object to processing of your personal data, particularly for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal data from the European Economic Area (EEA) to other countries, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other appropriate legal mechanisms to ensure adequate protection

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

  • The nature and sensitivity of the personal data
  • The potential risk of harm from unauthorised use or disclosure
  • The purposes for which we process the data
  • Legal, regulatory, tax, accounting, or other requirements

When personal data is no longer needed, we will securely delete or anonymise it.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our records.

Third-Party Services

We use various third-party services that may collect, use, and share information about you. These services have their own privacy policies:

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to track conversions and provide us with conversion data. You can learn more about Google's privacy practices at https://policies.google.com/privacy.

Remarketing

We use remarketing services, including Google Ads remarketing, to show advertisements to visitors who have previously visited our website. These services use cookies to display relevant advertisements based on your past visits. You can opt out of Google's use of cookies for remarketing by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyse website usage and trends. Google Analytics collects information such as how often users visit our website, what pages they visit, and what other sites they used prior to visiting. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Maps API

We may use Google Maps API to display interactive maps on our website. When you use Google Maps on our website, Google may collect and process certain information, including your location data. For information about Google's data practices in connection with Google Maps, please review Google's Privacy Policy.

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device. For detailed information about the types of cookies we use, how we use them, and how you can manage your cookie preferences, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last updated" date
  • Sending you an email notification (if you have provided us with your email address)
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@thomreondhik.world
Address: 34 Russell Rd, Shillingford St George, United Kingdom
Phone: +44 70 7827 3424

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.